Terms and Conditions
Please keep in mind that the gambling information we feature on our platform is for entertainment purposes only. Before you start gambling, check the laws and regulations in your jurisdiction as every state, province, and country may have different ones.
Definitions
On this platform, the terms given in this section should be interpreted as explained, unless it is stated differently:
1. Account
An account is a personal account that you, as a player, can open after joining the website. We are maintaining your account, and by having one, you will have access to the services of the bookmaker.
2. Login and Password
These are referring to the login and password details that you are asked to enter when trying to log into your account. They are chosen by you when you register on our platform.
3. Registration Form
This is a dorm that you will have to fill the moment you are trying to create a new account on the Hoopsbetz.
4. Game
When talking about the game, we’re referring to the gaming activity that we can offer to you.
5. Service
This means all games and the activities and services related to them that appear on the Hoopsbetz but are not limited to the sportsbook and casino.
6. Live Casino
A live casino is just like a traditional casino, but online. It will let you gamble on casino games on the internet.
7. Card
A card is referring to the types of cards you can use for credits and withdrawals.
8. Restricted Territory
When a restricted territory is mentioned, this means that the country doesn’t have access to Hoopsbetz, as laws and regulations prohibit it.
9. Website
The website is the online platform that you can access through the internet address of our site. That is where all the important information about our operation will be shown.
Agreement
By registering on Hoopsbetz and logging into your account, or using the services of the site, you are confirming that you accept the rules of the website and understood what you should and shouldn’t do. That being said, by doing these, you are confirming that:
- You are 18 years old or older
- You read, understood and agree to respect the rules of the bookmaker
- Only one account has been opened in your name. If we have any reason to believe that you actually opened more than one account on Hoopsbetz, then it may end up being treated as a single joint account. You should only own one account.
- You are not going to open more accounts for any reasons, whether it’s for a promotion or any other benefit
Bear in mind that our rules may be edited, updated, or amended at any time. This is why we ask you to check the rules periodically, although you may also be notified when something is being changed. If you still use our website after the rule updates, this means you are accepting to follow said rules.
Conversely, if you don’t agree with the new rules and don’t intend to follow them, you shall stop using our services altogether. Additionally, there are multiple areas around the world where Hoopsbetz is not available, being illegal. A user has the responsibility to check the restricted territories and figure out if the website is legal where they live. This is to ensure they are not breaking any law by accessing or using the website.
If anything about the website, such as the type of products or services offered through the site, is found offensive by a user, he/she must stop using the services immediately.
Using the Services
Once you become a user of the bookmaker, you must not:
- Try to restrict other users from using the services of the website
- Encourage another user to break the rules of the site
- Access our services through means not authorized in writing in advance by our team, including but not limited to bots, devices, spiders, and scripts.
- Use our services for any unauthorized or illegal purposes
- Try to interfere with or disrupt the services, as well as any servers; you should refrain from sending any malware, worms, viruses, spyware, or anything of the sort, as it has a malicious nature. Furthermore, a user doesn’t have the right to inject code or content, or just interfere with or alter the way any of our pages is displayed in his/her device or browser
- Make any change or adaptation to our services or do so with another website to falsely imply an association with our website and services
Your computer and/or device will have an influence when it comes to the how the website works on it. Make sure to check the technical specifications and compatibility requirements before you start using the site, to make sure what you use has enough compatibility with the services.
Our Prizes
It is the responsibility of the user to pay and proceed with diligence in relation to potential duties or taxes that appear in connection with a prize. Moreover, you should keep in mind that all prizes that you win through promotions, competitions, or anything else are going to be sent within a certain period, a reasonable one. We have no responsibility for any late, incomplete, lost, mutilated, damaged, misdirected, or illegible mail, prize claims, requests, or entries.
Security
When you create an account, you are given a personal account number and you will pick your own username and password. As such, the user has the responsibility to never share this information with anyone, as it would put their account in danger. If you think that anyone gained access to your account and has your information, you have to contact the customer support immediately and have your password changed.
We are, however, not responsible if a problem arises as a result of the user forgetting, misplacing, losing, or sharing the information with another person.
There will be a lot of confidentiality between our website and the users. But if it is considered that the user is somehow breaking the rules, then information about you may be offered to a third party strictly for investigation purposes.
The communications between us and the user are going to be kept on record. At the same time, phone communications between us and the user are going to be recorded for training and security purposes, or compliance with accounting and finance regulations.
In some cases, card deposits may be partially or fully declined. There are cases when even a legitimate card will be declined and will not be available for use until the problem is getting solved. If you have any issues with your card, it is going to be your responsibility to solve them with the rightful financial institution.
Our team is not going to perform any unauthorized activity on your computer system. Also, you should make sure to take the proper measures in order to protect the software or data your computer contains, so it’s safe from any intrusion that will cause damage to it.
Your identity is going to be determined based on all the information you provide. This includes your name, email address, mailing address, credit/debit card number, and any other identification document that may be asked for.
Complaints
It is in our great interest to bring you outstanding customer service for any issue that might occur. In case you have any problems or complaints, you can always contact our customer service and address them. It is possible to send us an email or use the live chat service on the website. Our customer support shall reply to you within a reasonable amount of time.
You should just keep in mind that you have to give us clear information about your identity, such as your name, username, residential address, and registered mail. Moreover, your complaint should contain as many relevant details about the problem as possible. This will help us reach out to you and find a solution much faster.
Odds
Odds will be provided from reliable and knowledgeable sources who know how betting works. What’s more, they get updated on a regular basis too, so you can always be up to date with what’s going on and you can start building a good strategy for your bets.
Betting Rules
On Hoopsbetz, you can place bets in multiple languages for your own convenience.
The terms and conditions provided here are the ones governing the use of the sportsbook. When you make a bet, you are confirming that you read, understood, and will follow these terms and conditions.
Your bet is not going to be valid until it will get validated and will appear in your bet history. If you are not sure about the validity of a bet, you can always contact our customer service.
Besides, we reserve every right to make changes to the site, but also the offerings, betting limits, and payout limits.
When a user wins, he/she will only be paid up to the maximum limit. If your bet goes above the limit, then our site will not be liable for the additional amount.